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Since opening it requires a certified tech to keep the warranty, they were not able to change the batteries before we left on the trip. They expected the professional to do their job and since they did not this resulted in undue stress and frustration and in all cases the divers indicated they would change dive shops. Santa Cruz Island with it's pink walls and yellow underwater canyons. Org and they do a great job with big monthly raffles with big prizes like Atomic Aquatics dive computers, ScubaPro BCD's and dive trips to Catalina Island. Too often companies do not understand the value of these low margin, loss leader tasks on their reputation and in the case of scuba diving, their potential liability. . There were other photographers that could not use their new camera rig since they were missing a key part that was simple to include or at least ensure they bought. The first problem was the quality of scuba gear maintenance. . Specific notes were added to the ticket to tell them to do a full overhaul. When you flash your Master Scuba Diver card, people know that youve spent time underwater in a variety of environments and had your share of dive adventures. Earn 20 bonus cash added to any gift cards! . Would have sucked if I had blind trust and waited until I got to the Philippines to put it together as others on the trip did.
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Second, the required service was not done. On the first Tuesday night of the month we host a huge party called "Diver Night" with special guests, huge raffle and free food AND IT"S free! The second person had a problem on dive 2 when her high pressure hose had a rapid stream of bubbles when will harris teeter have super double coupons coming from. Imagine flying around the world to use your new expensive underwater camera only to find out that you were missing the gear to focus the lens, or the cords to fire your strobes or in one case the battery for the camera itself. First they did not do what the customer asked and was willing to pay for. I paid for it and it arrived and went on the trip assuming that I had all I needed. I called the sales team and told then what I wanted. California's Islands are rated top 5 dive destination in the world.